Are You Homeless?

Fresh Start Borders will provide you with a Starter Pack via your support worker if you have previously been homeless and are moving into your first permanent tenancy in the Scottish Borders.

However, if you are homeless or threatened with homelessness, please contact Scottish Borders Council Homelessness Services at:
Galashiels Area Office, Paton Street, Galashiels TD1 3AS
(Opening hours: Mon-Thu 08.45-17.00, Fri 08.45 – 15.45)
Tel: 01896 661385 or Freephone: 0800 3761138
Email: homelessnessservices@
Online: Homelessness Services

Learn more about SBC Homelessness Services: click here
For emergency out of hours Social Work Services call: 01896 752111

Shelter have a free housing advice helpline: 0808 800 4444
Shelter doesn’t provide accommodation, but their advisers may be able to help you sort out somewhere to stay in the short term, for example in a hostel, a nightshelter or a refuge, and can offer you advice on finding somewhere more permanent.